Reduce missed appointments with reminders
Help patients remember appointments and improve clinic efficiency with simple reminder automation.
Why this matters
- Reduce no-shows
- Improve patient communication
- Save front desk time
- Support smoother clinic operations
How it works
- Enable reminders in your dashboard settings
- Choose reminder timing (24 hours, 2 hours, or custom)
- Patients receive automated reminders via WhatsApp or SMS
- Track reminder delivery and appointment attendance
Who benefits most
- High no-show clinics: Clinics with frequent missed appointments can see a significant reduction with reminders.
- Busy multi-doctor practices: Automate reminders across all doctors instead of manual front-desk calls.
- Specialist consultations: Patients who book specialists weeks in advance often forget. Reminders solve this.
Frequently asked questions
Which plan includes appointment reminders?
Appointment reminders are available from the Professional plan onwards.
Can I customise reminder timing?
Yes. You can choose when reminders are sent — 24 hours before, 2 hours before, or custom intervals.
How are reminders sent?
Reminders are sent via WhatsApp and SMS, depending on your configuration and patient preferences.
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