Enable patient-friendly WhatsApp booking
Make it easier for patients to book through a familiar channel without adding complexity to your workflow.
Why this matters
- Convenient patient communication
- Higher booking intent
- More professional patient experience
- Stronger clinic accessibility
How it works
- Enable WhatsApp booking in your dashboard settings
- Patients see a WhatsApp booking option on your profile
- Booking details are captured and confirmed automatically
- Manage all bookings from one unified dashboard
Who benefits most
- Mobile-first patients: Most patients already use WhatsApp daily. Meet them where they are.
- Busy professionals: Patients who prefer messaging over calling can book in seconds.
- Older patients: WhatsApp is often the most familiar app — simpler than navigating a website.
Frequently asked questions
Which plan includes WhatsApp booking?
WhatsApp booking is available from the Professional plan onwards.
Do I need a WhatsApp Business account?
The platform handles the integration. You can optionally connect your WhatsApp Business account for deeper integration.
Are WhatsApp bookings synced with my calendar?
Yes. All bookings — regardless of channel — appear in your unified dashboard.
Related: Online Booking · Appointment Reminders · Google Business Profile